Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Pturner1
Level 7

Watching TV and all the sudden it goes back to home page it does this alot and everyday

I will be watching a show or a movie and all the sudden it goes back to Roku homepage it does is several times a day every day

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RokuDanny-R
Roku Employee
Roku Employee

Re: Watching TV and all the sudden it goes back to home page it does this alot and everyday

@Pturner1 

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What channel are you watching when this issue happens? Does this issue occur after a certain amount of time? How are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet with the provided cable and adapter?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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