Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7


I purchased ann roku tv for my children .The TV had a beautiful picture but no sound .. it was working fine and all of sudden has stopped .. I have checked all settings and the volume is on high but not working .. Help 😭

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Community Streaming Expert

Re: Volume

Unplug the power for a few seconds and plug it back in.

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Level 7

Re: Volume

Wow. That did it.

TCL Roku TV 43S405 had no audio, only on streaming channels.  I would have to go to Volume Mode, switch from leveling to off, then back to leveling. Sound would then work on either leveling or night, but not off.

No problem now. Unplugging for a minute fixed it.  Thanks renojim.

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