Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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chrisramsey011
Level 7

Volume

The volume can only be turned up using my iPhone not the remote. The remote will lower and mute but not increase volume. So frustrating please help
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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Volume

@chrisramsey011 

Thanks for the inquiry.

What model of Roku device do you have?

Keep us posted and we will continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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