Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Volume/ problems

My device goes from 20 to 100 on its own

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Level 16

Re: Volume/ problems

Youre probably sitting on the remote.

Roku Ultra ---Ethernet rules---
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Level 19

Re: Volume/ problems

@gabriel3RA Thanks for the note. If you are using remote private listening, and enable/disable this feature, you might see an indicator appear to display the difference in this feature's volume level appear on screen. Your device will support two separate volume level options; one for standard streaming (which is not adjustable and stays at 100%—you would control your TV or A/V receiver's volume), and another for controlling volume while using remote private listening (which can be adjusted by using the volume controls on the side of your Roku remote.) 

Hope that helps. 




Tanner D.
Roku Community Manager
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