Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Swim500
Level 7

Re: Volume indicator keeps popping up on screen

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Same from me.  Just manually updated and tried to duplicate the issue on multiple channels.  No more volume indicator popping up.  Thanks so much!

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David18
Level 8

Re: Volume indicator keeps popping up on screen

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Fixed!

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Mstrmnd143
Level 7

Re: Volume indicator keeps popping up on screen

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Roku Steaming Stick+

Unprompted:

Volume display 

Volume up and down

Strange sound changes like echos and such

 

I have read all threads related to this and I despite my system being updated beyond those that were supposed to fix the issue I am still having this issue. 

I have the same issue on all apps and channels. 
I have reset the system. 

Model 3810x 

OS 10.0.0 

Build 4209-50

 

I have 4 of these products and they are all now doing the same thing. Please provide a fix for this ASAP. Not that it matters but these products and other brands of similar products are too inexpensive to deal with an issue like this. If no fix soon I’ll just go back to the latest Apple TV hardware. The Roku devices thus far have been much better in general than all the other products I’ve used. 
Thx 

 

 

 

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buddyoneil
Level 7

Re: Volume indicator keeps popping up on screen

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has this been resolved??? just started recently

 

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RokuKariza-D
Roku Employee
Roku Employee

Re: Volume indicator keeps popping up on screen

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Hi @buddyoneil

Thanks for the post.

Some customers have reported that running a software update on your Roku resolves the issue. You can follow these steps if you need assistance on how to update your device. 

  1. Press the Home button on your Roku remote.
  2. Scroll up or down and select Settings.
  3. Select System.
  4. Select System update.
     
    • Note: The System update screen displays the current software and build version, along with the date and time of the latest update.
       
  5. Select Check Now to manually check for updates.

Let us know if there's any difference after.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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buddyoneil
Level 7

Re: Volume indicator keeps popping up on screen

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This did not help
Also changed batteries
Also restarted twice -
Then did restart where u take batteries out during the restart
 
Still no luck
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RokuKariza-D
Roku Employee
Roku Employee

Re: Volume indicator keeps popping up on screen

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@buddyoneil

Thanks for the response.

Please reply here with the serial number of the Roku device experiencing the issue. It can be found in Settings > System > About.

Once we have the information needed, we'll be able to forward it to our support team for further assistance.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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buddyoneil
Level 7

Re: Volume indicator keeps popping up on screen

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serial number:  X00300E4UHYP

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RokuKariza-D
Roku Employee
Roku Employee

Re: Volume indicator keeps popping up on screen

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@buddyoneil

Appreciate the reply. 

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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buddyoneil
Level 7

Re: Volume indicator keeps popping up on screen

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ok - did some work on this on my own.  did a factory reset of the audio settings.  that seemed to fix the 'volume pop up' issue.  seems like its something with the connection of my Sonos soundbar causing the issue.   now the only issue is that my Roku remote is not controlling the TV audio!!!  LMK if anyone else has seen this - i guess i gotta go into the remote pairing threads....

this is definitely a roku issue most likely with release 10.0 - come on guys - Roku stock at a $50 billion market cap?  throw some engineers on this please -

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