Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Volume doesn’t work on tv remote

Have a Roku express which Roku remote has no volume control.  Tv volume doesn’t wok.  I hooked up Roku stick from other tv I have and the tv volume control works.  Any thoughts?

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Level 20

Re: Volume doesn’t work on tv remote

Right, the express comes with an IR only remote, only Wifi roku remotes have tv controls. Roku stick can only be controlled with a wifi remote and so has tv controls. If the express isn't the 3700 model, it can be paired to a wifi remote with tv controls, 3700 express can not. 

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