Playback Issues - Audio/Video & Power

[MsJMac]

I was using my Roku remote (RC127) side button volume controls to control my Okyo reciever's volume while using my Roku+ stick plugged into an HDMI port in my Okyo reciever.

The Roku software just updated this evening, and, now the remote side button volume control doesn't work - but the volume control DOES still work when I use the voice command feature of the remote.

What happened? How can the voice command still work but not the volume side buttons on the remote?

Issue # 89-437-874

[atc98092]

Check your Settings/System/Control other devices menu to see of System Audio Control became unchecked for some reason. 

[MsJMac]

When I go to Settings/System/Control other devices, the only choice is "1-touch play". While it seems unrelated to my issue, I'm game for anything, so, since it WAS selected, so I deselected it.

Neither selected or deselected "1-touch play" allowed me to re-gain volume control with the side buttons on the remote.

Still only can control the volume through the remote voice command. Thanks for the idea, though. I appreciate the input of this forum.

[atc98092]

Yeah, worth a shot. Can't explain why, but it sounds like the remote has experienced a failure for some reason. Most likely just coincidental to the power outage, since the remote has no connection at all to home power. Stranger things have happened...