Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Volume cannot be adjusted

We moved our tv to a different location and we cannot adjust the volume. Mute works and 0 volume works, but no other adjustments are working. We tried the volume control on the back of the tv with no success. The tv is super loud and annoying.

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