Videos won’t load or run without rebooting router.
I have a Roku express. It was working fine for weeks then all of a sudden has stopped loading videos from some channels. It is hit or miss in which apps it will load. We’ve contacted specific apps (such as beachbody) for technical support and nothing they do seems to work. I can sometimes get it to work by rebooting the modem box but it will work for the first video but not others ones right after this. I can watch other apps with no issues. Just seem to be baffled by why it all of a sudden has stopped working like it did after I bought it. I’ve tried everything on every support list!
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking " Accept as Solution.".
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