Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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H44118180
Level 7

Video will not play

roku is not working says this video cannot be played having problem while streaming what is this about

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1 REPLY 1\
makaiguy
Community Streaming Expert

Re: PROBLEM WITH STREAMING

Nobody can answer this with the information given.

What Roku model and model number are you using?  Settings - System - About.

What channel are you trying to watch? And what program?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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