Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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jwark04
Level 7

Video not crisp, washed out

Just got my first roku ultra and really unhappy with the video quality. It says 1080p but it looks bad. My 10 year old crappy blue ray player that can stream netflix looks way better than this. I was actually kind of worried about it because I saw roku on a friend's tv and it just wasn't that great looking but I figured it was just his tv. Is this just normal the video is just way below current standards?
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atc98092
Level 16

Re: Video not crisp, washed out

Something doesn't sound right. I'm watching Amazon on my Ultra right now (2016 version) and even a non-HD video looks fine. How are you hooked up? Through an AVR or directly to the TV? What model TV?
Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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