Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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heizerca75
Level 7

Video Input detection problems after watching Disney+ Movie

I have a new Roku Ultra connected to a Samsung 4K TV and Onkyo Receiver.  When watching a disney movie, works fine until the movie is over, then something happens where the roku can't autodetect the screen resolution and I get an error kn the TV.  only thing that resolves is a reboot of the Roku.  Any ideas?  My Roku is setup to autodetect the display type.

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makaiguy
Community Streaming Expert

Re: Video Input detection problems after watching Disney+ Movie


@heizerca75 wrote:

My Roku is setup to autodetect the display type.


Try setting this to your TV's actual resolution and see if that helps.

Let us know how you make out.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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