Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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heizerca75
Level 7

Video Input detection problems after watching Disney+ Movie

I have a new Roku Ultra connected to a Samsung 4K TV and Onkyo Receiver.  When watching a disney movie, works fine until the movie is over, then something happens where the roku can't autodetect the screen resolution and I get an error kn the TV.  only thing that resolves is a reboot of the Roku.  Any ideas?  My Roku is setup to autodetect the display type.

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makaiguy
Level 20

Re: Video Input detection problems after watching Disney+ Movie


@heizerca75 wrote:

My Roku is setup to autodetect the display type.


Try setting this to your TV's actual resolution and see if that helps.

Let us know how you make out.

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