Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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WB8QZK
Level 7

Video In And Out

All of a sudden my video is coming in and out while the audio plays just fine. I have tried all 3 Roku in our house with sane results. Other inputs are working fine and changing to a different input makes no difference. 

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2 REPLIES 2\
atc98092
Community Streaming Expert

Re: Video In And Out

Need far more information. What model Roku players? Are they connected directly to the TV, or though a receiver/sound bar? What make/model TV? Are they older Roku players connected with analog cables (red/white/yellow) or with an HDMI cable?

Unless your Roku players are super old, and all suddenly broke at the same time, the fact that all three do the same thing makes it more likely to be a TV issue, not something with the Rokus. 

Dan

Roku Community Streaming Expert

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makaiguy
Community Streaming Expert

Re: Video In And Out

Does this happen on a particular channel, or on all channels?

Doug
Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600

Roku Community Streaming Expert
I am not a Roku employee, just a user like you.

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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