Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Loislane97
Level 7

VOLUME IS GONE

While watching my Samsung tv, switching between Amazon Prime and Netflix, the sound disappeared. NO sound on ANY channel -live or streamed.  NONE. Picture is wonderful but NO sound.  I have a SAMSUNG tv  with a ROKU streaming device.  HELP.  I'm losing my freakin' mind!

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renojim
Level 21

Re: VOLUME IS GONE

Reboot your Roku from Settings->System->System restart.

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