Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Garydyj
Level 7

Using the Ultra for a non HDR TV picture problem

The problem I am having is when going to picture mode settings,  all that are available are "Entertain" and "Standard" when connected to the Roku Ultra.  When not connected I have a bunch more.  I am connected to a 2013 Samsung F8500 plasma TV.  My question.  Is there a way to shut off HDR on the Ultra?Picture mode menus with and without Ultra connected.

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boogernose
Level 18

Re: Using the Ultra for a non HDR TV picture problem

Settings/System/Advanced System Settings/Advanced display settings>>

You can toggle these

---A problem clearly stated is a problem half solved---.
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Garydyj
Level 7

Re: Using the Ultra for a non HDR TV picture problem

Would that be the display refresh rate?

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