Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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BruceWhite
Level 7

Using Roku Ultra LT, Start Over button on Hulu Ineffective

My Roku Ultra LT has been great.  But a feature I liked has stopped working.  I liked joining a live show, then pause, then Start Over.  But instead of Starting Over, it will only go back 30 minutes.  Is this a Roku issue or a Hulu issue?  How do I fix it?

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4 Replies
cswan
Level 7

Re: Using Roku Ultra LT, Start Over button on Hulu Ineffective

Same here. 30 minutes of rewind only.

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BruceWhite
Level 7

Re: Using Roku Ultra LT, Start Over button on Hulu Ineffective

  1. Roku Ultra LT Platform SetTop v6.34.2 Model 4662X.
  2. Widevine DRM 15.3.0
  3. PlayReady DRM: 3.3.0.4474
  4. There are no dates designating recent software or firmware updates.
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pmorris
Level 7

Re: Using Roku Ultra LT, Start Over button on Hulu Ineffective

This was the straw that broke the camel's back for me. This apparently isn't a problem big enough for Hulu to fix. I went to YouTube TV. Not only does Start Over work there, but I'm paying less, get more channels, fewer glitches, fewer commercials. Should've done this a long time ago. 

When I posted this on the Hulu Community, it was not published. 

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BruceWhite
Level 7

Re: Using Roku Ultra LT, Start Over button on Hulu Ineffective

PMorris, I also reposted to Hulu Community rejecting the selection of their own non-answer as "Best Answer".  It was all happy talk, blame shifting to Roku, we're looking at it, have a nice day, self selected as Best Answer!  My recent post was not published.  We are left to our own devices in Community to solve their problems and they censure us.  And I have a no-ad supplement yet there are so many ads you can't skip or reverse thru.  I canceled Hulu and feel better for it.

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