Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 9

Upscaling artifacts / issues

Hi there,

I am currently using a Roku streamstick+, however I've notice when watching 1080p conteng which means the Roku stick is upscaling the content to 4k, I get artifacts in the picture, such as faint horizontal lines about an inch apart going down the lefthand side of the screen.

Its not my tv causing the issue because I do not get these issues when watching the same content with the TV apps.

I've got no issues when playing 4k content through the stick. Just when it needs to upscale.

I don't think its an issue with roku stick, as I have had this same issue with another streamstick plus.

And ideas what could be causing it? 

I'm currently have a Sony ag8 55inch TV.

 

 

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