Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RedSonja70
Level 7

Unresolved issues, need help please

Hello, first time in the community.  I was actually trying to create a private message, but there isn't any listing of who you can reach out to. So what do you think of RUKO?  I am having unresolved issues with them myself, but I am interested to hear if that is the same or different for others,

0 Kudos
2 REPLIES 2\
RokuDanny-R
Roku Employee
Roku Employee

Re: Unresolved issues, need help please

@RedSonja70 

Thanks for the post.

Can you please specify the issue you are experiencing? What Roku model device are you using? What are the steps to reproduce what you are seeing? What troubleshooting steps have you already tried to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
HDMIGuy
Level 11

Re: Unresolved issues, need help please


@RedSonja70 wrote:

Hello, first time in the community.  I was actually trying to create a private message, but there isn't any listing of who you can reach out to. So what do you think of RUKO?  I am having unresolved issues with them myself, but I am interested to hear if that is the same or different for others,


I have six Roku devices linked to my account.  I am not having an issue with any of them.  I did have a streaming stick plus break in less than a year.  Roku replaced it with a new device.

0 Kudos