Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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tonskiguy
Level 7

Ultra Fails after a few minutes

My 1 year old Roku Ultra fails after successfully working for a few minutes. I can turn it back on, but the problem repeats. If I bypass it and use the TV’s built in smart features, all channels operate as normal. If I unplug the ROKU for a several minutes, and then plug it back in, it works again for a few days. 

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