Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Redfish
Level 7

Ultra 4660 sound cuts out

Like a previous discussion of the 4660, my Ultra 4660 sound cuts out every minute for a few seconds from all sources.  Is there a software update??
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2 Replies
DBDukes
Level 10

Re: Ultra 4660 sound cuts out

"Redfish" wrote:
Like a previous discussion of the 4060, my Ultra 4660 sound cuts out every minute for a few seconds from all sources.  Is there a software update??

Not familiar with the 4060. If that’s a typo, edit the post (edit icon) and correct.

It’s also a good idea to provide your software version. If you have 8.x, don’t expect a fix until you get 9.0
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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Redfish
Level 7

Re: Ultra 4660 sound cuts out

Sorry, Ultra 4660, 9.0 software build 4083.   Just now rechecked software updates and an Amazon Prime update occurred and now the sound problem is gone.   Problem resolved.
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