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Etnier
Channel Surfer

Ultra 2022 loses cursor control

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Suddenly the cursor keys on my Ultra 2022 have stopped working. I can't navigate to anything. I powered the Roku down, waited a few minutes and restarted to the usual animation, but when I got to the homepage nothing had changed.

I just purchased this item yesterday. Have used Rokus for years without much trouble, but this is very frustrating. 

Can anyone help please? Thank you

ON EDIT: I just discovered that I can control the Roku by using the IOS app. The TV is a 55 inch LG C1; OLED55C1PUB

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Etnier
Channel Surfer

Re: Ultra 2022 loses cursor control

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A further note is that once I started using the cell phone as a controller I regained full use of the Roku remote.

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Etnier
Channel Surfer

Re: Ultra 2022 loses cursor control

Jump to solution

A further note is that once I started using the cell phone as a controller I regained full use of the Roku remote.

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