Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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DJd
Level 7

Two Headphones for users with different levels of hearing?

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My husband and I have different levels of sound tolerance, and this makes watching TV together difficult. We'd like to know if there is tech with ROKU that would support two headphones at the same time, with the ability to adjust the sound separately. All of our TV viewing is via streaming now.  What about Blue Tooth headphones? 

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Community Manager
Community Manager

Re: Two Headphones for users with different levels of hearing?

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Hi there! 

This option is available using the Roku mobile app. We support up to 4 mobile devices using private listening at the same time. You would install the mobile app, connect headphones to your phone, then tap the headphones icon on the 'Remote' tab of the Roku mobile app to activate private listening. See more here: https://support.roku.com/article/217478308-how-do-i-use-headphones-on-my-mobile-device-for-private-l...

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

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Community Manager
Community Manager

Re: Two Headphones for users with different levels of hearing?

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Hi there! 

This option is available using the Roku mobile app. We support up to 4 mobile devices using private listening at the same time. You would install the mobile app, connect headphones to your phone, then tap the headphones icon on the 'Remote' tab of the Roku mobile app to activate private listening. See more here: https://support.roku.com/article/217478308-how-do-i-use-headphones-on-my-mobile-device-for-private-l...

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

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DJd
Level 7

Re: Two Headphones for users with different levels of hearing?

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Thank you Tanner, will give this a try!

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