Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Turn on roku and it goes to black screen

When i turn on roku i see the roku symbol on the screen and then it goes black.  I saw post about going to settings but how can i go there when the screen is blank?  I have tried everything i can think of.  i unplugged it,  used  a paperclip to push the rest on the back of the roku and even rest my modem.  nothing works

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Community Streaming Expert

Re: Turn on roku and it goes to black screen

When you attempted the Roku reset, did you hold the button for a minimum of 30 seconds? It doesn't matter what is happening on screen. You have to hold it at least that long for the reset to actually happen.


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