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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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DHope
Level 7
‎02-05-2021 11:31 AM

Television works fine on Dish but Roku stick is very DARK and hard to see

What can I do to adjust darkness? Is this a problem with the Stick itself? I have the Streaming Stick +

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RokuMary-F
Roku Employee
Roku Employee
‎02-08-2021 03:20 PM

Re: Television works fine on Dish but Roku stick is very DARK and hard to see

Hi @DHope,

 

Thanks for the inquiry.

 

Is the display issue you are experiencing only happening on a specific channel or does it happen regardless of the channel you are streaming?

 

Have you tried adjusting the display settings when streaming by pressing the * button?

 

Please keep us posted on what you find out.

 

Thanks,

Mary

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