Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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senorgregster
Level 7

TV switches to non-existent external speakers with Roku

Hi, After a several year absence I have bought a four Rokus during the BF/CM deals! Must say there has been a lot of improvement. Congrats to the Roku team. I just plugged in a Roku Premiere (3920R) into a Sony TV and as soon as the Roku starts up my TV decides external speakers are plugged in. I have no external speakers. I can go deep into a horrible TV menu to switch back to the TV speakers but this is a deal breaker. I'm after simplicity. Anything simple I can do to prevent this from happening? Nothing like this happening on the other TVs (Samsung/Vizio).

Thanks for any input! 

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senorgregster
Level 7

Re: TV switches to non-existent external speakers with Roku

Another data point. Just tested Streaming Stick (2019) on same TV and this does not happen.
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