Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

TV randomly pops up the channel info menu

My TCL roku tv randomly pops up the channel info menu while watching tv. We use a digital antenna and pretty much any time we change channels the tv will start randomly popping up the channel info menu (the menu you get by pushing the ok button while watching tv). It causes the program to essentially black out for a few seconds before coming back on. We can sometimes fix the issue by turning the power off and back on or by checking internet connection but these solutions do not always work. Anyone else experiencing this or know how to fix it?

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