Just bought a Roku Express (RE 3930X) to replace a Roku 2 device. Installed and updated the RE without any problems. It is hooked to a Westinghouse TV model, WDEUS46LTN. When media is not streaming the TV emits a tone. When media streams the tone stops. Is the RE compatible with this model Westinghouse TV? The ROKU 2 does not cause this behavior.
I have tried all of the following:
Switched HDMI cord. TV emits tone.
Switch HDMIed port. TV emits tone.
Connected power cable to USB port. TV emits tone.
Connected RE to a Samsung TV via a Marantz tuner. No tone.
Connected RE to a different Samsung TV through the HDMI port. No tone.
Switched usb power cord and plugged into power supply. TV emits tone.
Based on an answer to another posting, switched usb power cord and plugged into TV usb port. TV emitted very loud high-pitch tone and screen started to flicker with static.
Used original power cord and power supply. TV emits original tone and volume. Screen flickers and has static even when playing media.
It is possible that the screen would have flickered with static from the beginning but I didn't leave the TV on long enough to see it.
If the RE is compatible with the Westinghouse TV, I would like a replacement. If it is not compatible, I would like a refund. The RE is at least the fourth Roku device I have bought over the years. Have never had any problems like these.
I apparently have the same problem. I updated to a Roku Express (same model) to maintain compatibility with Prime Video and get a tone through the TV audio when the TV is on and I'm not actively streaming. The TV is a Sony Bravia.