Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Nipolopolus
Level 7

TV Went into negative mode?

Help my tv went negative. I was on my PlayStation when everything was fine later I turned off the PlayStation then the tv and went to shower. I came back and that's when I turned it on and everything was negative.

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11 REPLIES 11\
renojim
Community Streaming Expert

Re: TV Went into negative mode?

Try unplugging the power from everything (including the TV) for several seconds and then plug everything back in.

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Nipolopolus
Level 7

Re: TV Went into negative mode?

Hi I have tried several times and still nothing.

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Nipolopolus
Level 7

Re: TV Went into negative mode?

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renojim
Community Streaming Expert

Re: TV Went into negative mode?

That's weird.  Does it look ok when enter a channel or play a video?

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Nipolopolus
Level 7

Re: TV Went into negative mode?

Nope it's like that for every channel

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makaiguy
Community Streaming Expert

Re: TV Went into negative mode?

Roku doesn't manufacture *Roku TV" sets, it only supplies the Roku operating system.   This sounds like a hardware issue that needs to be referred to the manufacturer of the set.    

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
AvsGunnar
Community Streaming Expert

Re: TV Went into negative mode?

You can always try factory resetting the TV.   Settings..System..Advanced System Settings...Factory Reset... 

You can try first option of resetting the TV audio/picture settings first.  If unsucessful, then try again with the Factory Reset Everything option.

Really last ditch effort, but definitely can't hurt anything.  

  

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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luvncstate
Level 7

Re: TV Went into negative mode?

What did you do to fix this?  Mine looks exactly like your photo.

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RokuKariza-D
Roku Employee
Roku Employee

Re: TV Went into negative mode?

Hey @luvncstate

Thanks for the post.

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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