Playback Issues - Audio/Video & Power

[JeanieAsha]

My Telstra TV won't start

Was working fine last night. Blue light coming on but won't pull up app on tv

HDMI 1 won't even come up as an option! 

TRIED: Restarting unit, full unit re-set, restarting modem etc. 

Can anyone help?

[makaiguy · Accepted solution]

Telstra is the tv manufacturer. You need to be contacting them.

[BarneyF]

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@makaiguy wrote:
Telstra is the tv manufacturer. You need to be contacting them.

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You could at least google it before you answer.

[JeanieAsha]

Sorry, it's the ROKU 47QQTL - just supplied by Telstra... 

[RokuTannerD · Accepted solution]

@JeanieAsha  Thanks for the note. For any Telstra devices, you'll need to contact Telstra support to report issues or request assistance. They manage their devices and support independently, and can assist you further. You can reach them here: https://www.telstra.com.au/support

Thanks,

Tanner

[JeanieAsha]

Thanks, but it wasn't either. Turned out to be my soundbar causing the problems. Thanks anyway!