Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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captivater
Level 7

Re: TCL roku t.v. and home theater system not working

"apodtele" wrote:
Search for “hdmi arc”. You will find some solutions. One suggestion is to avoid DD+. Manuallly set audio protocol to something like DTS DD (no plus).


And limit the stream to stereo?

There’s a workaround for that too.
Just leave one speaker plugged.
Monomental!
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apodtele
Level 7

Re: TCL roku t.v. and home theater system not working

"captivater" wrote:
"apodtele" wrote:
Search for “hdmi arc”. You will find some solutions. One suggestion is to avoid DD+. Manuallly set audio protocol to something like DTS DD (no plus).


And limit the stream to stereo?

No. For me Dolby Digital works great, Dolby Digital Plus including Autodetect[ed] doesn't work at all.
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Gimmpy04
Level 7

Re: TCL roku t.v. and home theater system not working

apodtele solution worked for me. Created an account just to share my results. Thanks for saving me a headache.
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Community Manager
Community Manager

Re: TCL roku t.v. and home theater system not working

@Gimmpy04 

Thanks for the observation. 

Which specific model of Roku TV do you own (Settings>System>About), and what specific make/model of A/V receiver are you encountering issues with when trying to play Dolby Digital+ content? Does this occur in all channels, such as Netflix and Amazon Prime Video? 

Thanks,
Tanner
Tanner D.
Roku Community Manager
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