Playback Issues - Audio/Video & Power

[pjbakhtiar]

I just got a TCL TV and it has an optical port and so does my Vizio soundbar. When I connect with an optical cable, the audio cuts in and out every few seconds for like half a second. I tried several audio settings, but no luck. The video does not skip so I assume it's not network related. Any help please?

[blade_005]

"pjbakhtiar" wrote:
I just got a TCL TV and it has an optical port and so does my Vizio soundbar. When I connect with an optical cable, the audio cuts in and out every few seconds for like half a second. I tried several audio settings, but no luck. The video does not skip so I assume it's not network related. Any help please?

What version of the Roku OS are you on? I have a TCL TV and Vizio soundbar, but I am connected via HDMI on my soundbar to TV without any issues. You may want to review the support thread link below that discusses Intermittent Audio issues.

Intermittent Audio after 8.1 Update

[jeffrok]

"pjbakhtiar" wrote:
I just got a TCL TV and it has an optical port and so does my Vizio soundbar. When I connect with an optical cable, the audio cuts in and out every few seconds for like half a second. I tried several audio settings, but no luck. The video does not skip so I assume it's not network related. Any help please?

Is it all content or specific content? I had this issue with HBO 5.1 Content but nothing else, at one time. I use the soundbar and HBO much less than when each was was new to me, so I'm not sure if it's still an issue or not.