Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

TCL 65R615 No Audio on ARC

Have a TCL 65R615 and a Denon AVR-1911.  When trying to use an app from the TV, I get no audio through my receiver.  I’ve tried changing every setting suggested with no luck.  Even tried the Optical cable and still no audio.

software version: 9.3.0

build: 4182

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Level 7

Re: TCL 65R615 No Audio on ARC

Same exact problem with Denon AVR X1600H. 

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