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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Dirkle
Level 7
‎05-13-2020 04:11 PM

Switching YouTube tv channels takes two minutes.

Switching YouTube tv channels takes two minutes instead of 3 sec.

Issue started this morning 5/13/20 after device software update.

Network speed and bandwidth checked out fine. 

Reinstalled youtube tv app 

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makaiguy
Level 20
‎05-13-2020 10:09 PM

Re: Switching YouTube tv channels takes two minutes.

Roku is rolling out version 9.3 of its firmware and it sounds like you just got it. You can confirm your version via Settings > System > About. Problems are starting to be reported with numerous channels under version 9.3, and we've seen lots of complaints re YouTube and YouTube TV, among others.

Several people with problems after receiving the 9.3.0 update have reported success via the suggestions in this post:
https://community.roku.com/t5/Remotes-Accessories/Roku-Streaming-Stick-remote-fails-after-new-system...
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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