Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Dopey074
Level 7

Surround system issues

I can't get my surround sound to work as in being able to conteol the levels with the roku remote like i should be able to. Its not hooked up through Bluetooth or wifi it is optical

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StreamerUser
Level 20

Re: Surround system issues

@Dopey074 wrote:

I can't get my surround sound to work as in being able to conteol the levels with the roku remote like i should be able to. Its not hooked up through Bluetooth or wifi it is optical

You didnt mention your Roku model name/#, or the firmware version.

We need more information about what product you have and how its setup/connected.

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