Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
WTS
Level 7

Sudden slowdown in 1 of 3 ROKU devices

I have 3 Roku Devices. The 2 basic sticks continue to work fine. The 3rd device, a Roku PREMIER 4K HDR,  slowed down after a brief power interruption.  Streaming content loads slow, streaming content freezes and must reload (buffer). Any ideas on how to remedy 

0 Kudos
1 Reply
makaiguy
Level 20

Re: Sudden slowdown in 1 of 3 ROKU devices

Have you tried restarting the device?
Settings > System > System restart

These things are just little special purpose computers. Like their big brothers sometimes you just need to clear things out by restarting them.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos