Hi. Its stuck on a blank purple color screen. It happened while changing channels. I did unplug everything and waited a 30 mins. Didn't work. Went back to same screen. Thx for replying. I may have to trash roku. Idk
Thanks for letting us know about the issue you're experiencing.
Since you have tried unplugging everything connected to your Roku device and TV, try the additional suggestions below:
Try a different HDMI input on your TV, AVR, or soundbar.
Try using a different HDMI cable (less than 6 feet if available), just to make sure the cable you are currently using does not have any defects.
If you are using an HDMI switch, AVR, or soundbar, try connecting your Roku player directly to your TV.
Note: Not all HDMI switches support HDCP. To check your device, review online documentation, or contact the manufacturer for more information.
Try another TV that supports HDCP, if possible.
If you are using a computer monitor, try using a TV that supports HDCP, if possible.
Try using different display settings on your Roku player. You can find these settings under Settings > Display type.
If you are seeing the "HDCP Error Detected" message or purple screen for the first time after setting up your Roku player, ensure that your TV and/or AVR or soundbar supports HDCP. Review online documentation for each device, or contact the equipment manufacturer for more information.