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Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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tm501
Level 7
‎12-17-2019 04:11 PM

Streaming stick + low power, no power adapter included

I have a streaming stick +    When I turn the tv on, it always says low power then about 2-3 minutes later it turns on.  I would like to correct the problem so I don't get the error message   The forum says to use the power adapter included   However there is no power adapter in my box. It only shows one in the store- not for the +   Can someone please link me to one that will work either on here or a place like amazon?

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Tivoburkee
Community Streaming Expert
‎12-17-2019 09:40 PM

Re: Streaming stick + low power, no power adapter included

https://www.roku.com/products/accessories/streaming-stick

The PW03, the power adaptor will work with stick+, but the included micro-usb cable won't, if you don't have USB Power Cable with Advanced Wireless Receiver which sells for $19.99 you should get as well. Then you just need usb extender like the following:

 

https://www.amazon.com/dp/B00NH13UFQ/ref=twister_B00EZMZULI?_encoding=UTF8&psc=1

To go between ac adaptor and advanced wireless receiver. The wireless receiver cable is 3 feet, an extender is 3 feet, makes it about the same size as regular usb cable included other roku sticks, non-plus.

Edmund
Roku Community Streaming Expert

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