Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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alans1106
Level 7

Streaming Stick+ does not wake from screensaver

I have the same issue. I have four Roku streaming sticks and the problem has occurred on three of them most frequently. I can’t even wake them through the Roku app as they are not active on my home network. The only thing that seems to work is to reboot the stick, which is a pain. Help please!

3 REPLIES 3\
RokuDanny-R
Roku Employee
Roku Employee

Re: Streaming Stick+ does not wake from screensaver

@alans1106

Thanks for the post.

Can you please specify the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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dduncan21
Level 7

Re: Streaming Stick+ does not wake from screensaver

I am having the same issue. I have to unplug and plug in my Roku devices every day two days or so. It's really annoying. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Streaming Stick+ does not wake from screensaver

@dduncan21

Thanks for the post.

Can you please provide more information about the issue you are experiencing? How are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet? We always recommend the latter.

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos