Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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JustJamie
Level 7

Streaming Stick+ - No Dolby Digital 5.1

I recently noticed that I don’t get DD 5.1 on my Roku Streaming Stick+ (Model 3810X) from any of the major apps like Netflix, Prime Video, HBO GO, etc. However, I do from the Roku Channel. I haven’t tried getting a movie from Fandango to see if that works. I am running 8.1.0 build 4155-50 on my SS+. I have only had it a week so I don’t know if this ever worked. My Apple TV and Fire TV work fine with the same apps. I was hoping to get rid of the Fire TV.

Anyone else run into this? I know that a similar problem was happening with the Ultra. Thanks.
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