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UKOR_Bob1
Level 7
‎10-02-2021 03:45 AM

Streaming Audio - Spanish

I have multiple ROKU devices. I am having an issue with one when I stream Apple TV to it the Audio is in Spanish. It would be fine but I don't speak Spanish. I checked the Audio Preferred Language and Language settings and both are set to English.  This only happens on the one device so I am confident its a setting somewhere I just can't find it.  Any thoughts?

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RokuDanny-R
Roku Employee
Roku Employee
‎10-04-2021 11:51 AM

Re: Streaming Audio - Spanish

@UKOR_Bob1

Thanks for the post.

Is this issue only happening on the Apple TV+ channel with this specific device?

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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