Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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ralex9
Level 7

Streambar Audio Going Up and Down when not Streaming

I have a Roku Streambar and a Samsung Q70t tv.   When I am streaming with the Streambar the audio is fine.  However, when I  watch a station on the tv the audio volume on the Streambar keeps going up and down.  The tv is connected to the Streambar through the earc hdmi port.  I have also tried using an optical audio cable and I have the same audio problem.  The Streambar has the latest OS update.  I have had the Stream since February.  Before getting the Streambar,  I was using a Roku Streaming Stick and I did not have any audio problems using the tv speakers.  How can I fix this audio problem?  Thanks.

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