Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Jrincones
Level 7

Static led when turning on

Hello, I hope you are well and can help me with my problem.

I have multiple Roku express devices at home. I bought a new Roku that was missing in a room, I was able to configure it the first day, I turned off everything and the next day I connected it and it does not give video "it only turns on the led permanently" They are not the power cables or HDMI (I connect them where I have other rokus and they work fine with those cables) the problem is my device

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AvsGunnar
Community Streaming Expert

Re: Static led when turning on

@Jrincones 

Sounds basic, but are you sure the correct HDMI input is selected?  For example, if the cable is plugged into HDMI 1, are you sure you selected HDMI 1 with your TV remote (not the Roku remote) and not HDMI 2 or A/V etc?

Try using this Roku device on another one of your TVs and see if you get similar result.

Post back the results.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insigna RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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