Playback Issues - Audio/Video & Power

[chrisogre]

I just purchased a onn 55inch roku 4ktv and I setup the tv but the moment I turned it on It was in a split screen mode and i can't figure out how to fix this. Any help would be appreciated.

[AlyssaMG96]

Did you find a solution to your problem? I seem to have the same problem as well

[chrisogre]

I haven't, looked all over for a solution through settings but nothing. Fixing screen size doesnt do anything besides adjust both sides. I factory reset it and starts off the same way with the split screen.

[AlyssaMG96]

I've tried everything as well and still nothing. It doesn't help when roku support isn't available 

[Svasquez]

Were you able to figure it out because my TV is doing the same thing and I can't figure out how to fix it

[TV2020]

Has anyone found out how to resolve this problem?