Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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RowKooStruggles
Level 7

Sounds on Roku keeps disappearing

me too! 

 

so annoying

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2 REPLIES 2\
RokuKariza-D
Roku Employee
Roku Employee

Re: Sound on Roku keeps disappearing

Hello @RowKooStruggles

I hope you're doing well.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

We'd like to know more about how we can help.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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gr4v1ty
Level 7

Re: Sound on Roku keeps disappearing

I'm having the same issue. TCL Roku TV is connected to sound bar (ARC) but I get a brief moment with sound when booting up (fast start) then sound disappears. Only a system restart solves the issue. If I close the sound bar, the TV has sound. If I re-open the sound bar still no sound.

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