Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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YorkieMom
Level 7

Soundbar Doest Work With New Roku Ultra

I have a simple Trotronics sound bar. It plugs into the TV with an optical cable. It worked just fine with my Roku Premiere. Yesterday I switched to a Roku Ultra. When I turn on the soundbar since connecting the Ultra, all I get from the soundbar is a loud, continuous, horrible noise. I don’t understand how changing the Roku would affect the soundbar. Does anyone have any ideas?

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renojim
Community Streaming Expert

Re: Soundbar Doest Work With New Roku Ultra

Try changing the settings under Settings->Audio.  There may also be TV settings that affect what comes out of the optical port.

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