Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7


I need to go into settings and audio then leveling to get my sound to work if I change the channel. How do I keep the sound on when changing channels 

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Level 9

Re: Sound

My issue may be different than yours. My would work on MLB and some others, but when I went to Hulu or Disney then sound would stop - and it would not work again until I restarted my Roku stick.

I got this to work on my system - Roku stick on a Vizio TV (no external speakers or soundbar).

On the Roku stick menu, go to Settings -> Audio -> HDMI -> and set to PCM - Stereo. It appears that the auto detect routine has a defect in it where it fails to switch over after one of the states was selected. The Audio Mode setting did not make a difference. This means no Dolby output, but at least I have sound.

Hope it works for you while Roku find the bug and squashes it.

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