Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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MrsPierce2020
Level 7

Re: Sound stopped working on all apps

It worked omg this is my 4 year old and my 2 year olds TV if y'all have kids you know how I feel 

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AJkaibaby
Level 7

Re: Sound stopped working on all apps

How did you fix it my mom's TV started doing that exact same thing a couple weeks ago?

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AJkaibaby
Level 7

Re: Sound stopped working on all apps

OMG thank you that worked. Been weeks with no sound on that TV

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Ricketycricket
Level 7

Re: Sound stopped working on all apps

Thank you!!! Been watching football all morning and then it went silent. FOMO was all to real!

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1212
Level 7

Re: Sound stopped working on all apps

Same here.. how do I restart device? Just unplug it? 

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Steinhoff1026
Level 7

Re: Sound stopped working on all apps

Same issue. Only thing I found out to work is once the video starts, hit the star button on your remote. Go down to volume mode, switch off and then onto leveling or night. But every time you switch videos or turn the tv back on you have to do it all over again. 

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