Is anyone else experiencing the sound falling out of sync with the picture you are watching? It doesn’t matter what streaming channel I watch, it happens at least twice an hour. I have to restart my Roku device each time. I have the Express. It’s like it just falls out of sync, with lag time getting worse the longer I let it go. This seemed to start months ago, after an update. Would appreciate feedback from Roku on this.
Thanks for the reply to my original post. I followed your directions, but no joy! Same problem occurs. I’m beginning to think that the real problem is the total lack of customer service from Roku. Can’t get any help from them and I doubt anyone from Roku even monitors the numerous calls for assistance their customers posit here. I for one will not buy another Roku product when this sync problem becomes too much to bear. Thanks again.
I have had this voice-picture sync issue with my 5 year old Visio and a new ROKU Express. Time delay was okay on Visio and other devices and streaming apps. Only had this issue the the Express. After selecting "stereo" in the AUDIO MODE on the Roku, and also in the HDMI (auto detect) I selected PCM-stereo this synced (fixed) the voice-picture timing issue.