Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Sound cuts out, and fast forwards while watching a Roku movie?

HI I have just purchased two Roku players. both are 2.4g to 5g on Ultra 4670X V9.2.0 build 4803-46 

when I am watching a Roku move the units Sound cuts out, and fast forwards while watching a Roku movie? I then pause and rewind and it then plays normal.

this has been happening frequently, not sure why?

Thanks

Sam

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