Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Sound cuts in and out using bluetooth headset or wired headset

I have a roku ultra and the sound cuts in and out no matter the connection.  I can use the remote with the 3.5mm jack and wired headset or mobile app and bluetooth headset.  My roku is hardwired into my network, I have reset the roku and my phone and changed the batteries in the remote. I am not sure what else to do?  I need one of these options to work properly as i watch tv with headphones so wife can sleep in peace.

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